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Questions
How secure is BabyGrins.ca? TOP
BabyGrins.ca uses 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security. SSL provides encryption between web browsers and web servers. What payment methods do you accept? TOP
We accept Mastercard, Visa, PayPal, Email Money Transfers, Money orders & Cheques through online ordering. Just select your payment preference during checkout.
Paying by Cheque or Money Order...
If you have selected "money order" or "cheque" as your method of payment. Please make it out to "MP Online Biz" and mail to: 2022 Aspen Cres. Leduc, Alberta, T9E 8R4 If we do not receive your cheque or money order within 10 days of your order being placed we will make the products you've ordered available to other customers. Please
note: We allow 5 business days for cheques to clear before shipping out your products.
Paying my Email Money Transfer...
Email to: manager@babygrins.ca Use your "Order ID#" as the security question.
Cash is accepted by local customers wishing to pick up their order. Please make sure the items you are wishing to pick are NOT drop ship items. Feel free to call or email before you place your order if you are not sure. (Cheques are not accepted for local pick up, we must allow 5 business days for cheques to clear before you receive your order.) I am a local customer, can I pick up my order and waive the shipping costs? TOP
Yes, any customer wishing to pick up their order will be charged NO shipping costs. However, some exceptions will apply. We carry several drop ship items, which mean those items are shipped to you directly from the supplier/manufacturer. There may still be a shipping charge on those items. You must use coupon code: BGLOCAL at checkout to void shipping charges and I will contact you when your order is ready. If there are items in your order that still require a shipping charge I will contact you with the changes and edit your order. Below we have a list of our drop ship items. What is drop shipping? TOP
Drop shipping is when we have a product for sale that we do not carry instock at our BabyGrins location (Leduc, Alberta). When we receive an order for one of these products we notify the supplier and they ship it directly to you. Ship times are the same as if we were to ship it to you ourselves. We sometimes have samples of our drop ship items available for our local customers to have the opportunity to veiw the product before purchasing. Which of your products are drop shipped? TOP
This list changes quite frequently. The best way to find out if an item you are interested in is drop shipped is to visit the individual product page. Scroll to the bottom and there will be a note near the ordering options. It will say it is a drop ship item or that it is only available for online ordering. Can I use more then one coupon code during checkout? TOP
No, only one coupon code can be used during checkout. In most cases coupons cannot be combined during a single transaction, however, a local customer may want use the local pick up code in addition to a discount code. In this case you cannot order directly through the website. Please e-mail your list of items and the coupon codes you wish to use to orders@babygrins.ca and an e-mail invoice will be sent to you.
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